Frequently Asked Questions
Who we are
David Shepherd Wildlife Art Shop is owned by The DSWF Trading Company Ltd which is the trading subsidiary of the David Shepherd Wildlife Foundation (DSWF); a charity which was founded by the internationally renowned artist and wildlife ambassador David Shepherd over 30 years ago.
What we do
DSWF supports a range of innovative, vital and far-reaching projects throughout Africa and Asia, achieving real results for wildlife survival.
Why we sell art
All profits from the sale of art help to save precious wildlife and help us to keep our wildlife conservation projects operational. The effect of wildlife crime and the destruction of habitat on the world’s wildlife population are driving many species to the brink of extinction. For more details of our projects please go to davidshepherd.org/our-work
What does DSWF stand for?
DSWF stands for David Shepherd Wildlife Foundation.
Is DSWF a registered charity?
Yes, the David Shepherd Wildlife Foundation is a charity registered in the UK. Our registered charity number is 1106893.
What happens to the profits you make?
All profits made by The DSWF Trading Company Ltd are gifted to the charity.
What credit/debit cards can I use?
You can use all major credit/debit cards – Visa, Mastercard, Switch, Delta. We do not take Amex or Diners Club.
How does my payment show on my bill?
The transaction will show as a payment to DSWF Trading Company Ltd.
What does the Total to Pay figure include?
The Total to Pay figure includes carriage costs to your delivery address.
How long will it take for me to receive my art?
Once your payment has been authorised we aim to dispatch your goods within five working days of receipt of your order, but please allow up to 28 days at busy times of the year. Delivery to customers outside the UK may take longer.
What happens if the art I purchased is out of stock?
If an item is out of stock, we will contact you to advise you of the options available.
Do you supply trade?
We are happy to supply trade with our David Shepherd collection. Please contact Lisa Langridge on 01483 443852 or email email@example.com for more details.
I would like to learn more about the Foundation and how I can support your work.
You can find out more about the Foundation on its website www.davidshepherd.org, including memberships, adoptions and the projects we support. We would also be delighted to speak to you and answer any questions you may have so please do call us on 01483 272323 (Monday to Friday, 9am to 5pm).
Will the colours look different to those shown on my computer?
There may be slight variations to the colours, depending on individual monitor settings. We try to represent the colours as best we can by placing high resolution photographs on our website. In most cases the colours are more vibrant in real life.
Can I commission a piece of art?
We would be delighted to talk to you about your requirements. Please email Lisa Langridge at firstname.lastname@example.org or call on 01483 443852.